What to Expect at Your First Session at Stenzel Clinical

Welcome to Stenzel Clinical. We know taking the first step toward counseling can feel both hopeful and nerve-racking. In this guide we’ll walk you through what to expect at your first session with us from paperwork and privacy to how the session flows and what happens next. Our goal is to make your first visit predictable and comfortable so you can focus on the work that matters: your health and wellbeing.

Before you arrive

Most clients complete brief intake forms before their first appointment. These forms help us understand your background, current concerns, medical history, and any medications you’re taking. If you prefer, you can complete paperwork online through our client portal before your session; otherwise, we’ll have paper versions at the office. Completing intake ahead of time lets us spend your first session listening, not filling forms.

Arrival and introductions

When you come in, we’ll greet you and confirm basic information. If you’re meeting online, your clinician will invite you into a secure video room at the scheduled time. Your first minutes with us are for introductions who you are, who we are, and a brief overview of how we work. Don’t worry about saying everything at once; the first session is an opening conversation, not a full history.

What we’ll ask and why

Expect your clinician to ask questions about what brought you to therapy, how long symptoms have bothered you, significant life events, and what you hope to change. These questions are not a test, they’re how we learn enough to make a safe, useful plan. We’ll also discuss your strengths and coping skills, so treatment is built around what already works for you. Research shows that a clear intake and early goal-setting help build a strong therapeutic relationship.

Confidentiality and consent

Privacy is central to the counseling relationship. Early in the session we’ll explain limits to confidentiality, how we protect your information, and ask for your written consent to treatment. If you have questions about billing, insurance, or records, we’ll cover those too. At Stenzel Clinical we follow HIPAA guidelines and have clear office policies you can review in advance. Knowing these basics helps most people feel safer sharing honestly.

How the session is structured

A typical first session lasts about 45–60 minutes. We’ll spend time listening, asking questions, and jointly setting initial goals. Toward the end we’ll summarize what we heard, suggest the best next steps, and talk about frequency, for example weekly or every other week depending on need. You’ll leave with a clear plan: whether we’ll meet again, steps you can try between sessions, or referrals if specialized care is needed.

Therapy approaches and what to expect next

At Stenzel Clinical our clinicians use a variety of evidence-based approaches like cognitive behavioral techniques, solution-focused strategies, and faith-sensitive care when requested. The first session rarely fixes everything; it starts the process. After the initial visit we’ll recommend a treatment approach and collaborate on a plan that fits your goals, values, and schedule. Progress usually happens over several sessions, and we’ll check in regularly to make sure the plan is working.

Telehealth, accessibility, and safety

We offer both in-person and video counseling so care can meet your life. If you choose telehealth, make sure your device is charged and you’re in a private place. Video sessions let you work with the same clinicians from home and are held on secure platforms to protect your privacy.

What to bring and practical tips

Bring your ID and insurance card if you plan to use insurance; a list of current medications is helpful. Wear comfortable clothes and plan for a 45–60 minute visit. If you’re joining by video, choose a quiet, private space with good internet. If you’re unsure what to say, that’s fine many people begin with “I don’t know where to start,” and that’s a helpful place to begin. We encourage you to be honest about your goals and any concerns about therapy itself.

Common feelings after your first session

It’s normal to feel relieved, tired, or unsure after your first session. Early sessions can bring up strong emotions, and that’s part of the work. If you leave with questions or need clarification, call our office or message your clinician through the portal. We’ll follow up about scheduling.

If you’re coming as a couple or family

First sessions with more than one person usually include an overview of the presenting problem from each voice in the room. We’ll set shared goals and discuss communication, logistics, and confidentiality for everyone involved. Families or couples often need a slightly different intake, and our clinicians will outline that process clearly.

Choosing the right clinician

Therapeutic fit matters. If after the first session you don’t feel comfortable with your clinician, that’s okay, tell us. We can match you with another clinician on our team who may be a better fit. Building trust takes time, but the first session is a good test of whether the relationship feels safe and productive. Evidence shows the early alliance predicts treatment success, so we treat fit seriously.

Next steps and scheduling

If we decide to continue, we’ll schedule your next appointment before you leave, or you can book online. We’ll give you a clear plan for the coming weeks and any resources to use between sessions. If you need crisis support, your clinician will provide immediate steps and local resources. We’re here to always guide you through every step.

We’re glad you reached out

Starting therapy is brave. At Stenzel Clinical we aim to make your first session clear, respectful, and supportive. Whether you’re visiting one of our Wheaton, Naperville, or Geneva locations or joining us online, we’ll meet you where you are and help build a plan that works for you. Call us at 630-588-1201 if you have questions or to schedule. Find more resources on our website, including details about our services, fees, and locations.