Make Room for Counseling Without the Trip to an Office
Getting to an appointment can involve more than finding an hour in your calendar. Transportation, distance, mobility needs, and everyday responsibilities can make regular office visits difficult.
Online counseling lets you meet with a therapist by video from an appropriate private location. Stenzel Clinical Services offers online counseling in Illinois, giving you another way to access support when traveling to an office is difficult or you prefer to meet remotely.
You can talk with us about the concerns bringing you to counseling, the therapist you hope to see, and whether video appointments fit your needs. Availability depends on the therapist, and online care may not be appropriate for every situation.
If you prefer an office appointment, explore our Wheaton, Naperville, and Geneva locations.
Find the Right Therapist and Format for Your Needs
Choosing online counseling still involves finding someone whose experience fits what you want to address. Start with our online therapist directory, read individual profiles, and contact us to confirm current availability.
Tell us whether counseling is for you, your relationship, or a younger family member. You can ask about support for concerns such as anxiety, depression, or grief. Your therapist can discuss whether their approach and the online format are suitable for your circumstances.
For children, teens, or appointments involving more than one person, ask how participation would work. Privacy, attention, available space, and the type of support needed can all affect that conversation.
If you want Christian faith included in counseling, mention that preference when exploring therapist options.
Stenzel’s online counseling service is offered in Illinois. Tell your therapist where you will physically be during appointments, including any travel plans. Confirm eligibility before meeting from a different state; having an Illinois home address does not answer every question about where care can be provided.
Set Up a Space Where You Can Speak Freely
Before your first appointment, ask which platform you will use, how to join, and whether your device needs an app or browser setup. Follow the instructions provided for your appointment rather than downloading software you assume is required.
A little preparation can make the conversation easier:
- Choose a private location: use a space where you can talk without being overheard or interrupted.
- Check your connection: test your internet, camera, microphone, and audio before the appointment.
- Consider headphones: they can help keep your therapist’s side of the conversation private.
- Position your device: use a stable surface so you can focus on the discussion.
- Reduce interruptions: silence notifications and turn off nearby devices that could listen to or record the conversation.
- Plan for a connection problem: ask how to reconnect or contact your therapist if the call drops.
Use a personal device when possible and discuss any privacy concerns before the session. If finding a private space is difficult, tell your therapist rather than trying to manage an appointment somewhere you cannot speak openly.
The U.S. Department of Health and Human Services’ telehealth privacy tips provide additional guidance about devices, surroundings, and protecting personal information.
Request an Online Counseling Appointment
You don’t need to choose a treatment approach before contacting us. Briefly explain whom counseling is for, what has been difficult, and your scheduling preferences. Mention that you are interested in online appointments and where you expect to be located.
Contact Stenzel Clinical Services or call (630) 588-1201 to discuss therapist options and availability.
Before booking, review our fees and insurance information. Confirm the fee for your selected therapist and whether your insurance plan covers the online service you will receive. Our first-visit information can also help you prepare.
Ask your therapist how urgent concerns and contact between appointments are handled. For immediate emotional or suicidal crisis support, call or text 988. If you are in immediate danger or have a medical emergency, call 911 rather than waiting for an appointment or scheduling response.